With new hybrid models of work, your communications system plays a key role in keeping your teams connected and your customers happy
Jeff BeckerJune 2, 2023
Perhaps one of the most important aspects of a business that’s optimized is customer experience (CX). Here are eight ways an integrated UC and CC platform optimizes CX.
Jeff BeckerMarch 23, 2023
Ascenda, global thought leaders in total experience technologies announced today that it has achieved Diamond status in the RingCentral Reach™ partner program.
Jeff BeckerMarch 15, 2023
XDR gathers signals from across the whole of today’s cloud-native and hybrid architectures. It normalizes, enriches and contextualizes this data,
Jeff BeckerFebruary 21, 2023
Join GoTo and Ascenda to learn how GoTo Resolve can support any device – PCs, Macs, iOS, Android, and Chromebooks – whether employees are around the cubicle or across the…
Jeff BeckerFebruary 17, 2023
Here’s how to help IT managers, support staff, and end users avoid common IT frustrations associated with managing and using technology.
Jeff BeckerJanuary 27, 2023
While AI has come a long way and now lives up to the intelligence part of its name, not all systems are created equal.
Jeff BeckerJanuary 20, 2023
In recent years, the severity of cyberattacks, along with how fast cybercriminals can breach the perimeter to exfiltrate healthcare data, means that your security team must be able to minimize…
Jeff BeckerJanuary 6, 2023
When you upgrade to RingCentral MVP, you get the best, most seamless path to the cloud, through device integrations and migration tools developed in tandem by RingCentral and Mitel.
Jeff BeckerNovember 28, 2022
By staying with a PBX system, you’re risking system outages and unplanned downtime, high upgrade costs, and...
Jeff BeckerNovember 11, 2022
For organizations making the move to the cloud, redesigning their security strategies to protect multi-cloud deployments can pose a significant challenge.
Jeff BeckerOctober 28, 2022
Why some organizations are reluctant to move their communications from on-premises to the cloud, from a CIO's perspective.
Jeff BeckerOctober 21, 2022
CIOs face a tough challenge in 2022 as they balance the need for technology investment and growth amid a growing call for fiscal prudence in uncertain economic conditions.
Jeff BeckerOctober 13, 2022
Ascenda, the thought leader in total experience technologies has merged with ATI & Third Generation, under the Ascenda name.
Jeff BeckerOctober 3, 2022
