We apply technology to business with a customer focus.
Our team is comprised of customer experience experts
Jon leads Ascenda’s Technology Advisory group and is responsible for helping Ascenda’s cross-industry enterprise clients leverage the power of cloud-based technology platforms and services.
Mr. Shaver directs strategy and investments for Ascenda Technology Services, and in addition, leads the companies Technology Innovation and Partner Ecosystem Group.
With more than 15 years of experience in technology consulting and specializing in the XaaS economy, he works to empower organizations and thought leaders to differentiate themselves and their businesses to drive measurable results through game changing cloud technology.
Jon holds a BA in Communications and Economics from Hope College in Holland, MI, where he also played ice hockey.
Outside of work, Jon enjoys spending time with his wife, two children, and dog. Hockey is still a part of his life, but his true passion is for the game of golf.
Jeff is most proud of his six monitor (Now seven) workstation setup that allows him to efficiently collaborate on all aspects of an Ascenda engagement, while also saving a little space for his plethora of hidden talents including: storm chasing, flying, DJing, mixologist, and a being a very good shoulder to cry on.
He brings over 25 years of technology sales and consulting experience of connecting enterprise customers with leading technology solutions.
He specializes in successful transformations to the cloud including unified communications and contact center as a service, in addition to network optimization strategies.
Mike is a process oriented and strategic thought leader that helps businesses make smarter IT investments and achieve optimized business outcomes through custom technology engagements.
Nick has worked for many reputable technology companies including AvePoint, Navisite Cloud and Aqueity Consulting, among others. Nick helps clients succeed in their customer experience and cloud technology transformation.
Nick is a proud father, husband, and incredible Michelin rated (almost) home chef and world explorer.
Sooner or later, legacy systems and processes stifle growth and the customer experience. Leverage our methods, design, thinking, and advanced analytics to creatively solve complex business challenges, Together, we will get a grasp of where you are today and where you want to go, and then build a case to support the vision.
The process starts with one of our six focus offerings: Strategic Consulting, Understanding the Customer Journey, Solution Engineering, Technology Alignment, Implementation, and Premium Staffing
Ascenda clients count on us for total experience thru creating value thru technology.
Feeling overwhelmed with all the technology platforms out there? Ascenda can help create the right technology strategy, develop a business case for change and provide a roadmap for the entire journey.
Ascenda brings together the right mix of software, services, capabilities and professionals utilizing a tech-agnostic approach to solve your business needs – no matter your size or industry.