We apply technology to business with a customer focus.

Our focus is delivering fast impactful results to your digital initiatives,– market-savvy companies adopt digital solutions to increase customer loyalty and insights, increase revenue and margins, and to rapidly adjust to ever-changing market realities.

Our team is comprised of customer experience experts

Senior Managing Director

Jonathon Shaver

Jon is responsible for helping Ascenda’s enterprise clients leverage the power of cloud-based technology platforms and services.

Jonathon (Jon) Shaver is the Co-Founder and Senior Managing Director at Ascenda Technology Services.

Jon leads Ascenda’s Technology Advisory group and is responsible for helping Ascenda’s cross-industry enterprise clients leverage the power of cloud-based technology platforms and services.

Mr. Shaver directs strategy and investments for Ascenda Technology Services, and in addition, leads the companies Technology Innovation and Partner Ecosystem Group.

With more than 15 years of experience in technology consulting and specializing in the XaaS economy, he works to empower organizations and thought leaders to differentiate themselves and their businesses to drive measurable results through game changing cloud technology.

Jon holds a BA in Communications and Economics from Hope College in Holland, MI, where he also played ice hockey.

Outside of work, Jon enjoys spending time with his wife, two children, and dog. Hockey is still a part of his life, but his true passion is for the game of golf.

VP Digital Strategy

Colin Middel

Colin leads, directs, and delivers optimized strategy and insight for IT leaders to revolutionize their digital transformation.

Colin Middel is the Vice President of Digital Strategy at Ascenda Technology Services. He leads, directs, and delivers optimized strategy and insight for IT leaders to revolutionize their digital transformation via Platform (aas) and Technology (aas).

Colin is analytical, a deep worker, and provides enlightened thought that permeates the entire technology engagement. A centralized strategy paired with the properly aligned technology is powerful. Through his thought leadership, the power is yours…. helping you buy technology to accelerate culture change.

Managing Director

Mike Bergin

25 years of technology sales and consulting experience of connecting enterprise customers with leading technology solutions.

Mike Bergin is the Managing Director at Ascenda Technology Services.

He brings over 25 years of technology sales and consulting experience of connecting enterprise customers with leading technology solutions.

He specializes in successful transformations to the cloud including unified communications and contact center as a service, in addition to network optimization strategies.

Mike is a process oriented and strategic thought leader that helps businesses make smarter IT investments and achieve optimized business outcomes through custom technology engagements.

Chief Innovation Officer

Jeff Becker

Jeff is responsible for synthesizing business intelligence acquired from Ascenda’s deep dive engagements

Jeff is responsible for synthesizing business intelligence acquired from Ascenda’s deep dive engagements and presenting them in an easy to understand cohesive plan of action that can be applied to your enterprise; facilitating smarter IT investments, while driving significant culture change through digital transformation.

Jeff is most proud of his 6-monitor workstation setup that allows him to efficiently collaborate on all aspects of an Ascenda engagement, while also saving a little space for his plethora of hidden talents including: storm chasing, flying, DJing, mixologist, and a being a very good shoulder to cry on.

Vice President, Technology

Shawn Spahr

Shawn leads the drive for enterprise and global organizations to increase CX & EX through digital transformations .

Shawn leads the drive for enterprise and global organizations to increase CX & EX through digital transformations .
Director, Business Development CX

Nick Martinez

Nick Martinez leads the consulting practice with responsibility for development in healthcare, manufacturing & private equity verticals.

Nick Martinez leads the company’s North America cloud and consulting practice with responsibility for business development in healthcare, manufacturing and private equity verticals.

Nick has worked for many reputable technology companies including AvePoint, Navisite Cloud and Aqueity Consulting, among others. Nick helps clients succeed in their customer experience and cloud technology transformation.

Nick is a proud father, husband, and incredible Michelin rated (almost) home chef and world explorer.

Ascenda
Offerings

Sooner or later, legacy systems and processes stifle growth and the customer experience. Leverage our methods, design, thinking, and advanced analytics to creatively solve complex business challenges, Together, we will get a grasp of where you are today and where you want to go, and then build a case to support the vision.

The process starts with one of our six focus offerings: Strategic Consulting, Understanding the Customer Journey, Solution Engineering, Technology Alignment, Implementation, and Premium Staffing

Ascenda
Expertise

Ascenda clients count on us for customer experience thru creating value thru technology.

Feeling overwhelmed with all the technology platforms out there? Ascenda can help create the right technology strategy, develop a business case for change and provide a roadmap for the entire journey.

Ascenda brings together the right mix of software, services, capabilities and professionals utilizing a tech-agnostic approach to solve your business needs – no matter your size or industry.

Together We Build A Better Customer Experience

Ready For The Next Step?

We help CIO’s and Business IT leaders with strategy and tools to help them make smarter IT investments.

Contact Ascenda TodayContact Ascenda Today