Engagements with multi-disciplinary experts
Technology will never stop evolving, it’s the nature of the beast. So having an Innovation Advisor on your side is vital: to tailor a strategy that fits, and to uncover the right solutions for your toughest business problems. Ascenda helps steer your transformation with the latest technology, design, thinking, and expertise while always staying focused on your strategic goals.Learn More
Attentive client experience mapping
Customer Experience or CX is...Your Customers' perception of how your company treats them. These perceptions affect their behavior and build memories and feelings to drive their loyalty to your brand. We uncover the reasonings and metrics behind these perceptions and develop a new CX playbook that helps your business move from deep listening to deep understanding, and from apathy to action.
Discovering challenges & creating unique solutions
By matching the technology and executive talent required to deliver fast impactful results we implement your newly developed Total Experience (TX) playbook. Ultimately making TX your competitive business advantage by leveraging our framework to objectively and accurately engineer the right solutions that'll increase customer loyalty and insights, increase revenue and margins, and to rapidly adjust to ever-changing market realities.
Finding right technology to accomplish goals
Ascenda brings innovation, intelligence, and deep industry experience together with leading technologies from our ecosystem partners to help you re-invent your business as an intelligent enterprise – and innovate at scale, across your organization. These Unified Communications, Collaboration and Contact Center solutions include leaders such as: Microsoft Teams, Nice inContact, Genesys, Talkdesk, Five9's, RingCentral, 8x8, Mitel, SkyVoice, and Zoom.Learn More
One platform. Your complete attack surface protected.
Ascenda can now offer a team of cybersecurity experts that provide & partner with a comprehensive suite of security solutions including: XDR, MDR for Microsoft Defender, cybersecurity insurance advisement, a 24/7 SOC, and cyber risk advisory programs. With this acquisition, Ascenda will be able tailor a more complete and integrated set of cybersecurity solutions, allowing clients to get ahead of emerging cyber risks & proactively protect their business.Learn More
The right people to get the job done
Ascenda Talent provides executive search & strategic talent advisory services for private equity-backed & public organizations needing interim or full-time information technology talent. With nearly a decade of experience working closely with transformative IT executives, Ascenda offers a large pool of highly curated and proven technology leaders and next generation talent that can drive change in your organization.Learn More
Hands & minds to get you up and running
We have developed a process within our offerings to ensure you the strategies and technologies we have recommended are successfully implemented. From initiative alignment, budget and performance alignment, business structure assessment, employee engagement, and training – we work as an extension of your team to make sure the transformational strategy stays on track.
Ascenda Hosted Phone System
Superior voice quality and unparalleled service uptime is our primary focus for our business customers. We deliver amazing voice quality through our two Geo-redundant data centers located in New York, NY and Dallas, TX. Support is easy because Ascenda's technicians and training staff will be onsite to install and train so that you are up and communicating quickly. We provide service 24x7 so you can always get fast and efficient support.Learn More