Engagements with multi-disciplinary experts
Technology will never stop evolving, it’s the nature of the beast. So having an Innovation Advisor on your side is vital: to tailor a strategy that fits, and to uncover the right solutions for your toughest business problems. Ascenda helps steer your transformation with the latest technology, design, thinking, and expertise while always staying focused on your strategic goals.Learn More
Attentive client experience mapping
Customer Experience or CX is...Your Customers' perception of how your company treats them. These perceptions affect their behavior and build memories and feelings to drive their loyalty to your brand. We uncover the reasonings and metrics behind these perceptions and develop a new CX playbook that helps your business move from deep listening to deep understanding, and from apathy to action.
Discovering challenges & creating unique solutions
By matching the technology and executive talent required to deliver fast impactful results we implement your newly developed CX playbook. Ultimately making customer experience your competitive business advantage by leveraging our framework to objectively and accurately engineer the right solutions that'll increase customer loyalty and insights, increase revenue and margins, and to rapidly adjust to ever-changing market realities.
Finding right technology to accomplish goals
Ascenda brings innovation, intelligence, and deep industry experience together with leading technologies from our ecosystem partners to help you re-invent your business as an intelligent enterprise – and innovate at scale, across your organization. These Unified Communications, Collaboration and Contact Center solutions include leaders such as: Microsoft Teams, Nice inContact, Genesys, Talkdesk, Five9's, RingCentral, 8x8, Mitel, SkyVoice, and Zoom.Learn More
Hands & minds to get you up and running
We have developed a process within our offerings to ensure you the strategies and technologies we have recommended are successfully implemented. From initiative alignment, budget and performance alignment, business structure assessment, employee engagement, and training – we work as an extension of your team to make sure the transformational strategy stays on track.
The right people to get the job done
Ascenda Talent provides executive search & strategic talent advisory services for private equity-backed & public organizations needing interim or full-time information technology talent. With a nearly a decade of experience working closely with transformative IT executives, Ascenda offers a large pool of highly curated and proven technology leaders and next generation talent that can drive change in your organization.Learn More
Improve Customer Experience
Increase Customer Loyalty
Together We Build A Better Customer Experience
Ready For The Next Step?
Ascenda helps CIO’s and Business IT leaders with strategy, insights, and solutions to help you make smarter IT investments.Contact Ascenda TodayContact Ascenda Today