Ascenda November 27, 2023 AI in the CCaaS Market [Webinar] Join NICE and Ascenda for an enlightening event that promises to revolutionize the way we perceive customer engagement and communication strategies. Jeff Becker Love0
Unified Communications March 23, 2023 8 Ways UC+CC Optimizes Customer Experience Perhaps one of the most important aspects of a business that’s optimized is customer experience (CX). Here are eight ways an integrated UC and CC platform optimizes CX. Jeff Becker Love0