Ascenda November 27, 2023 AI in the CCaaS Market [Webinar] Join NICE and Ascenda for an enlightening event that promises to revolutionize the way we perceive customer engagement and communication strategies. Jeff Becker Love0
Contact Centers January 20, 2023 The Rise of the AI Machine While AI has come a long way and now lives up to the intelligence part of its name, not all systems are created equal. Jeff Becker Love0
Digital Transformation February 12, 2020 How Digital Transformation is Still Relevant in 2020 and Beyond You’ve heard the phrase digital transformation ad nauseum for the past few years, and though it has profoundly impacted... Jeff Becker Love0
Contact CentersUnified Communications October 9, 2019 Trends In UCaaS & CCaaS For 2020 Q4 is upon us, and we’re entering the home stretch for the year—and the decade Jeff Becker Love3075