CRM stands for Content Relationship Management. Using a CRM platform gives everyone involved in your business a way to manage customer interactions to increase growth.
Global Recognized RingCentral & Zoom
Partner of Choice
An expertly managed process from discovery to implementation to on-going support
Supporting Our Clients Since 1983
RingCentral Diamond Top 10 Partner
Zoom Global Roundtable Partner
Here’s The Process
Solution Engeineering
Yes! You can opt to stay within the free tier for as long as you want to. It’s a great way to get a feel for the platform before deciding to upgrade to take advantage of the more advanced features.
Implementation
Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.
On-Going Support
Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.
Scale your brand and earn more revenue
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We are thought leaders in voice, collaboration & total experience technologies. Our core focus is to align your business with these technologies through solution engineering, superior implementation, & agile support.
Ascenda™ is a globally recognized total experience thought leader for organizations of all sizes. Our speed of innovation ensures that businesses can transform how they work together with customers and employees while also exceeding key business metrics.
Trusted by over 4,000 clients worldwide 
Ascenda Acquires xdr.global For Cybersecurity
Ascenda can now offer a team of cybersecurity experts that provide & partner with a comprehensive suite of security solutions including: XDR, MDR for Microsoft Defender, cybersecurity insurance advisement, a 24/7 SOC, and cyber risk advisory programs.
Frequently asked questions
How does Ascenda work?
Ascenda brings together the right mix of software, services, capabilities and professionals utilizing a tech agnostic approach to solve your business needs – no matter your size or industry.
Is it really free to start?
Yes! We have two tiers, allowing you to choose the best option for your organization. The first, which is no cost to you, is a vendor alignment engagement where we manage the whole technology acquisition process, taking the load off your back. The second, would be a paid consulting proceeding, including a deep dive into your customer’s journey, providing actionable deliverables to improve the customer and employee total experience while also reducing cost where needed.
What tech does Ascenda focus on?
Ascenda specializes in total experience technology that includes: Unified Communications/Voice, Contact Centers, AI, Collaboration, Work From Home, Video Meetings, Network Services, and Managed Security with our newly acquired xdr.global team.
Who was ATI?
ATI (Advanced Telecommunications of Illinois, Inc.) was a US focused on-premise and hosted cloud provider, that lead the Chicagoland in phone system deployment and support since 1983. For the past 40 years they have been trusted by over 4,000 companies to manage: Inter-Tel, Toshiba, Panasonic, Mitel & ShoreTel systems before merging with Ascenda, focusing primarily on cloud technologies.
