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Global Recognized RingCentral & Zoom
Partner of Choice

An expertly managed process from discovery to implementation to on-going support

Here’s The Process


CRM stands for Content Relationship Management. Using a CRM platform gives everyone involved in your business a way to manage customer interactions to increase growth.

Solution Engeineering

Yes! You can opt to stay within the free tier for as long as you want to. It’s a great way to get a feel for the platform before deciding to upgrade to take advantage of the more advanced features.


Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.

On-Going Support

Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.

Scale your brand and earn more revenue

We are thought leaders in voice, collaboration & total experience technologies. Our core focus is to align your business with these technologies through solution engineering, superior implementation, & agile support.

Ascenda™ is a globally recognized total experience thought leader for organizations of all sizes. Our speed of innovation ensures that businesses can transform how they work together with customers and employees while also exceeding key business metrics.

In risk insurance, there is no room for mistakes and delays. We chose ...because it offers a tightly integrated communications solution that will enable us to continue providing top notch service to our customers.

Sumit RoyCIO, Preferred Risk

The fact that we were able to find a vendor who could provide the connectivity, the management, the quality of service as well as the security monitoring really why we ended up selecting them.

Andrew ThomsonDirector of IT, BioIVT

We informed Ascenda that we were moving... Before we knew it ...they setup a game plan to seamlessly transition our circuits & suggested better pricing on carriers, allowing us to focus resources on other logistics of the move.

Sue BurnsVP Systems Admin, Evergreen Bank Group

Frequently asked questions

How does Ascenda work?

Ascenda brings together the right mix of software, services, capabilities and professionals utilizing a tech agnostic approach to solve your business needs – no matter your size or industry.

Is it really free to start?

Yes! We have two tiers, allowing you to choose the best option for your organization. The first, which is no cost to you, is a vendor alignment engagement where we manage the whole technology acquisition process, taking the load off your back. The second, would be a paid consulting proceeding, including a deep dive into your customer’s journey, providing actionable deliverables to improve the customer and employee total experience while also reducing cost where needed.

What tech does Ascenda focus on?

Ascenda specializes in total experience technology that includes: Unified Communications/Voice, Contact Centers, AI, Collaboration, Work From Home, Video Meetings, Network Services, and Managed Security with our newly acquired team.

Who was ATI?

ATI (Advanced Telecommunications of Illinois, Inc.) was a US focused on-premise and hosted cloud provider, that lead the Chicagoland in phone system deployment and support since 1983. For the past 40 years they have been trusted by over 4,000 companies to manage: Inter-Tel, Toshiba, Panasonic, Mitel & ShoreTel systems before merging with Ascenda, focusing primarily on cloud technologies.