Ascenda brings together the right mix of software, services, capabilities and professionals utilizing a tech agnostic approach to solve your business needs – no matter your size or industry.
We are thought leaders in voice, collaboration & total experience technologies. Our core focus is to align your business with these technologies through solution engineering, superior implementation, & agile support.
Ascenda™ is a globally recognized total experience thought leader for organizations of all sizes. Our speed of innovation ensures that businesses can transform how they work together with customers and employees while also exceeding key business metrics.
Trusted by over 4,000 clients worldwide 
What is the Total Experience of the Future?
Delivering the total experience of the future begins with leveraging the current shift in customer & employee expectations and operating context as an opportunity to reset priorities and develop a new TX playbook. As thought leaders, Ascenda helps your business move from deep listening to deep understanding, and from apathy to action.
Frequently asked questions
Is it really free to start?
Yes! We have two tiers, allowing you to choose the best option for your organization. The first, which is no cost to you, is a vendor alignment engagement where we manage the whole technology acquisition process, taking the load off your back. The second, would be a paid consulting proceeding, including a deep dive into your customer’s journey, providing actionable deliverables to improve the customer and employee total experience while also reducing cost where needed.
What tech does Ascenda focus on?
Ascenda specializes in total experience technology that includes: Unified Communications/Voice, Contact Centers, AI, Collaboration, Work From Home, Video Meetings, Network Services, and Managed Security.
Who was ATI?
ATI (Advanced Telecommunications of Illinois, Inc.) was a US focused on-premise and hosted cloud provider, that lead the Chicagoland in phone system deployment and support since 1983. For the past 40 years they have been trusted by over 4,000 companies to manage: Inter-Tel, Toshiba, Panasonic, Mitel & ShoreTel systems before merging with Ascenda, focusing primarily on cloud technologies.
