Ascenda brings together the right mix of software, services, capabilities and professionals utilizing a tech agnostic approach to solve your business needs – no matter your size or industry.
Frequently asked questions
Yes! We have two tiers, allowing you to choose the best option for your organization. The first, which is no cost to you, is a vendor alignment engagement where we manage the whole technology acquisition process, taking the load off your back. The second, would be a paid consulting proceeding, including a deep dive into your customer’s journey, providing actionable deliverables to improve the customer and employee total experience while also reducing cost where needed.
Ascenda specializes in total experience technology that includes: Unified Communications/Voice, Contact Centers, AI, Collaboration, Work From Home, Video Meetings, Network Services, and Managed Security.
ATI (Advanced Telecommunications of Illinois, Inc.) was a US focused on-premise and hosted cloud provider, that lead the Chicagoland in phone system deployment and support since 1983. For the past 40 years they have been trusted by over 4,000 companies to manage: Inter-Tel, Toshiba, Panasonic, Mitel & ShoreTel systems before merging with Ascenda, focusing primarily on cloud technologies.